GP appointment and patient record system disrupted by global IT outage

General practices faced disruption on 19 July as the global IT outage, involving Microsoft and the cybersecurity company CrowdStrike, caused problems with EMIS, the IT system widely used in primary care across the UK.

The IT outage, which affected numerous sectors, including airlines, banking, and broadcast companies, left practices unable to book appointments or access patients’ records. NHS England emphasised that 999 and emergency services did not seem to …

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